Building a Call Center from the ground up…
Incremental Business provides consulting services in the form of sales and marketing. With over 25 years of developing sales and customer service teams we have done it all, from sales and staff development, technology implementation to financial planning and accounting. We design the processes required to scale, along with understanding the day to day operations and inevitably, the sales of the business. If your looking to grow your business, save an existing one or looking to liquidate, we can help.
When building a call center, there are a number of moving parts that need to be managed and planned for during the build. Because we have built multiple call centers from the ground up we understand the process and know how to design the right plan when building your call center.
Managing a call center is a tricky business and understanding the mechanics of all the moving parts can be overwhelming. Half the battle is admitting to yourself that what your doing is not working and you need help. There is nothing wrong with asking for help, it take courage and is in the best interest of the company and its valuable employees. If your struggling lets talk and see if we can help.