Grow

Scale

Evolve

Streamline Your Call Center

Managing a call center comes with it’s own unique set of challenges. From managing staff and developing campaigns to building reports and dealing with compliance, all the moving parts of managing a call center can get overwhelming. At Incremental Business, we are here to help. With over 30 years of experience building, managing, and scaling call centers, we know what it takes to manage successful telemarketing teams.

Services

As sales and operations strategists, we provide a range of services to meet your sales and call center operational needs. Call Center Operations Strategies for a Better Customer Experience is what we build IB Technologies on, helping companies create the right environment. Whether you are looking for dedicated call center planning or need help streamlining an existing telemarketing  or customer service team, we’re here to help you make it happen. Get in touch to schedule your free consultation today!

    • Track Customers
    • Salesforce or Zoho

    CRM Setup

    • Sales Optimization
    • Setup Access to ERP
    • Order Entry Processes

    Sales Funnel

    • Establish Long Term Expectations
    • Sales Goals
    • PL Development

    Streamline Financial Model

    • Scripts
    • Introductory Calling
    • Offers

    Calling Campaign Development

    • CRM Integration
    • Click to Call
    • Accessible from anywhere

    Cloud Based Phone System

    • Database Acquisition
    • Database Segmenting
    • Database Clean-up

    Database Organization

About Us

Incremental Business is made up of expert sales and marketing managers that specialize in telemarketing. It is our goal to educate businesses on the tools and strategies available to successfully communicate to customer over multiple channels, to grow their businesses and succeed. With over 30 years of experience organizing and developing successful call centers, we have the tools and experience to help your business excel. No matter the size of the project, we are committed to giving our clients the quality service they deserve.